Click & Collect

Our Jonathan Trumbull & Hatters website is available 24/7 for you to browse our collection and buy, now you can buy online and collect in store.

At the checkout choose 'Click & Collect' from the shipping method, your order will be available the after one working day at our Hatters store at 11-13 White Lion Street, Norwich, NR2 1QA.

On collection bring your order number from your confirmation email, the card used to make the purchase and an item of identification. This must be photo ID featuring the address registered to the card used to make the purchase, such as a driving licence or passport.

Refunds cannot be processed in store and will be referred to our web team to deal with.